Frequently Asked Questions
Goldie Boxed ships to all 50 US states and Canada.
Goldie Boxed will have lifestyle items. This includes, but is not limited to, the following:
- Skincare (ex: Masks, Moisturizers, Cleansers)
- Home Decor (ex: Candles, Organizers, Wall Decor, Table Decor)
- Fashion Accessories (ex: Hats, Scarves, Gloves, Belts, Jewelry)
- Cosmetics/Makeup (ex: Palettes, Lipstick/gloss, Mascara)
- Bath & Body Products (ex: Bath Bombs, Lotion, Scrubs)
- Kitchen (ex: Cooking Tools, Coasters, Drinkware)
- Family (ex: Games, Crafts, Activities, Organizers)
- Food & Beverage (ex: Candy, Coffee, Spices, Sauces, Tea)
Yes, there will be boxes available with no commitment! These boxes will post at the end of the season. A one-time box is customizable, but the options may be limited based on available items. You can find them at https://www.goldieboxed.com/single-box
All of the beauty (skincare, makeup, bath and body) products are cruelty free. This is very important to me and I make sure to verify each brand during the curation process.
Goldie Boxed bills seasonally four times a year on 12/31, 3/31, 6/30, and 8/31.
Boxes ship within 15 days from the bill date. Our 2021 ship dates are below
- Winter 1/1-1/15/21
- Spring 4/1-4/15/21
- Summer 7/1-7/15/21
- Fall 9/1-9/15/21
Goldie Boxed will email you a tracking number when your box is on its way. We ship via USPS, FedEx, and Canada Post and shipping times may vary depending on the company used. US customers can upgrade to FedEx 2-day for just $5*.
*FedEx 2-Day cannot ship to a P.O. box. Please check your address when you upgrade.
Between boxes, we open the Goldie Shop with items from past boxes, one-time past box purchases, new products from our featured brands, or new products that we love but didn't make it to the curated box products.
Goldie Boxed does not have a referral program yet, we are working on that capability.
If you are an influencer (YouTube, Instagram, Twitter, etc.), you can request a discount code here to share with your audience. Request A Code Here
Customization starts on the first day of the season each season and lasts 7 days. You will receive an email with your customization link or you can login on GoldieBoxed.com during the customization period. You lock in your choices when you click submit, and your box will be packed right away. The sooner you customize the earlier your box will ship. The customization windows for the next year are below.
- Winter 2020: 12/21-12/27
- Spring 2021: 3/20-3/26
- Summer 2021: 6/20-6/26
- Fall/Autumn 2021: 9/22-9/28
All subscriptions include free shipping in the US. Shop orders over $75 also ship free in the US.
Hawaii/Alaska: For our first box (Winter 2020) we are including Hawaii and Alaska in our free US shipping. A small fee may apply in the future.
Canada: Canada ships for a flat rate of $15. Goldie Boxed's shipping partner will bill standard duties to Goldie Boxed. However, Canadian customers may still incur other customs, duties or tax charges to accept their package. These fees are out of our control and may be out of the shipper's control as well. It is the customer's responsibility to pay these fees to receive their package.
Surprise Bear Box subscription customers have an option to take a quick preference quiz during customization week each season. Preferences aren't always possible, so we can't make guarantees, but we will use the quiz when possible.
If you buy a surprise box one time box (non-subscription), these will contain a random mix of products.
Login to your account here: Account Page
Click on the Account Tab
Click on Edit in the Billing section
Login to your account here: Account Page
Click on the "Manage" button
Click on "Subscription Settings"
Click on "Cancel My Subscription"
Cancel any time before your bill date. All sales are final sale after the bill date.
All purchases are final sale and non-refundable. We do not accept returns or exchanges of Subscription Boxes or Shop Orders. If you received a damaged item or missing item, please contact us for assistance: Contact Form
Each season there are at least 3 items that are considered "unisex". If you are a male that does not enjoy makeup or jewelry, we recommend getting the Bronze Bear Box or the Surprise Bear Box. (Ex: games, kitchen items, skincare, coffee, spices, crafts, etc). In the future, we plan to launch a 5th box option "Mister Bear Box" with greater variety.